FAQs
What are the ways to rent?
Rent and Go (pick up in Hollywood, our best price), We Deliver It (delivery for a fee, quoted per booking), We Run It (a trained operator sets up and runs the gear live, for a fee) and Make It Yours (a custom production). See all rental options.
What do I need to rent?
Every rental requires a valid state ID or government-issued photo ID, verified before release.
Where do I pick up?
In Hollywood. We share the exact pickup details when we confirm your booking.
What are the pickup and return times?
Standard pickup is after 2 PM the day before your event. Return is by noon the day after. Need something different? Ask and we'll try to make it work.
How am I billed for days?
You're billed only for event days; pickup and return days are complimentary. Saturday and Sunday together count as one day, with Friday pickup and Monday return. Six to seven days is billed at the listing's weekly rate.
Do I pay online?
No. It's request-to-book: our Rental Manager confirms availability and sends the invoice. Nothing is charged on the site.
How much are delivery and an operator?
Both depend on location, timing, event length and gear, so we quote them with your booking. Your full total is on the invoice before you pay anything.
Can the operator time effects to a song or moment?
Yes. Share your timeline and we'll cue it.
Do you plan the whole event?
We handle production: equipment, installation, effects cued to your moments and live operation, working alongside your planner or coordinator when you have one. Venue booking, catering and full event planning aren't part of what we do.
Are effects allowed at my venue?
Get written permission from your venue for every effect you plan to use, plus any permits or approvals it requires. Read our safety guidance; for effects used around guests we recommend an operator.
More questions? Call or text (424) 224-9444 · Text
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